Returns & Refunds

We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

Please review the conditions and steps below to request a return or refund.

Eligibility

• Returns accepted within 30 days of delivery
• Items must be unused and in original packaging
• Proof of purchase is required

How to start a return

• Contact support with your order number
• Wait for return authorization and instructions
• Ship the item using the provided label (if applicable)

Refunds

Approved refunds are issued to the original payment method within 5–10 business days after we receive the returned item.

Exchanges

You can exchange eligible items for a different size or variant when available.

Exceptions

Certain items may be non-returnable for hygiene or safety reasons. Any such items will be marked on the product page.

Need help?

Contact our support team: info@popeyespassion.com